Dear {Name},
I owe you an apology. I had the opportunity to step up, and I didn't do it.
I should have {action}, but instead I {action}. I realize now that I was holding back out of {fear/laziness/lack of confidence/etc.}.
Thank you for holding me to account. I think that I snapped back at you because I knew in my heart that you are right. I want to be the type of person who {action}, and I will strive for that in the future.
Sincerely,
{Name}
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Index of letter of apology templates