Dear {Name},
I want to offer you my sincere apology for not {turning in homework/completing test/logging on to Zoom classroom/etc.}. I respect that you are working hard to teach us students in an unusual and challenging environment.
I would like to offer a little context. During this period of distance learning, I have {had to take a second job/am caring for younger siblings/am experiencing mental health issues/etc.}.
Please let me know of any remedies that may be available to me. I would be happy to {make up the work/do extra projects/take an incomplete/etc.}.
Sincerely,
{Sender}
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