Dear {client},
Your {product/service} is almost ready! It’s set for {date and time}.
I owe you an apology, because in the time since you {preordered/booked service/etc.}, the cost has gone up due to {supply chain/delivery issues/manufacturer issue/etc.}.
I truly wish that it had been possible to lock in the {rate/cost}, but the way the market is these days, this is how it’s been.
Please plan to remit an additional {amount} by {date}, for a total amount of {amount}.
We completely understand if you need to cancel. Please let me know as soon as possible if you’d like to exercise that option.
Sincerely,
{Name}
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Index of letter of apology templates